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Communications and Production Assistant

University of Chicago

Chicago, IL ~ July 14, 2021

HUM Staff: Music UCP


About the Department
The University of Chicago Presents concert series endeavors to present music on an intimate scale at the highest level, creating for audiences of all ages experiences that transform, entertain, educate, and enlighten, inspiring a powerful sense of shared humanity. Advancing the values of its home at the University, UCP engages all—the student, the Nobel Laureate, the uninitiated, the dedicated musician, and everyone in-between—to nurture curiosity through great music-making.


Job Summary
The job performs routine assignments related to marketing plans for a department, program, product or business with moderate/high guidance and direction from others. Coordinates and evaluates the production of marketing communication and research programs, using existing procedures to solve routine problems that may arise.

UChicago Presents concert series seeks an individual with superb communication and organizational skills, interested in being a vital part of a respected organization dedicated to the presentation of a wide range of musical events, including classical, early, contemporary, world, jazz music. This is a permanent part-time position (15-19.5 hours per week) without benefits.



  • Creates original content for digital and print channels and content marketing efforts. Produces program books.
  • Accomplishes assigned duties through written communications; visual/graphic media, which may include website maintenance; copywriting and/or editing for marketing materials, press releases, radio and print advertisements, Constant Contact emails, social media outlets, websites, posters, and annual fundraising solicitations.
  • Manages weekly sales reports and databases (including list exchanges) to support the growth of the organization.
  • Receives and responds to general customer-service requests via phone and email; coordinates the organization's complimentary student ticket program.
  • Assists with the coordination of concert events including communication with artist managers regarding program and artist information.
  • Represents the organization at performances and events by interacting with concert patrons, distributing marketing materials, and providing general support as needed.
  • Assists in developing marketing communications, advertising, or publicity materials with a moderate to high level of guidance from others.
  • Monitors, analyzes, and reports on sales and circulation activity. Analyses possible solutions using standard procedures. Conducts market research, analyzes results and develops marketing strategies based on findings. May participate in developing new products and services, and determining new markets.
  • Performs other related work as needed.


Minimum Qualifications

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.


Preferred Qualifications


  • Bachelor’s degree.


  • Background in marketing and communications in the arts, preferably in the classical or contemporary music fields.
  • Working knowledge of social media.

Technical Skills or Knowledge:

  • Knowledge of music, preferably classical.
  • Proficiency with Microsoft suite and Mac computers.
  • Creativity in developing new ideas and problem-solving situations.


Preferred Competencies

  • Excellent writing, communication, and organizational skills.
  • Work scheduled concerts.
  • Work under tight deadlines.
  • Comfortable working with diverse groups of people, including extended staff and campus colleagues, artists, faculty, audience members.
  • Strong customer service and verbal communication skills.
  • Attention to detail.
  • Have a positive outlook, enthusiasm, energy, and a willingness to learn.
  • Do what it takes to get the job done, including providing support on a variety of tasks for production, marketing, and audience services, including at performances.


Working Conditions

  • At venues, some physical work is typically necessary.
  • Lift up to 25 pounds.
  • Walk to various parts of campus.
  • Mix of office and concert event environments.
  • Some evening or weekend work could be possible.
  • Part-time position.


Application Documents

  • Resume/CV (required)
  • Letter of Interest in this position (required)
  • References Contact Information (3)(required)
  • Submit a sample press release and two sample social media posts for the following concert (required):

UChicago Presents
Friday, October 8, 2021 – 7:30 pm, Mandel Hall
Music from Copland House with Susan Graham, mezzo soprano
Pierre Jalbert Crossings
John Harbison Songs America Loves to Sing
Richard Danielpour, poetry by Rita Dove: A Standing Witness (world premiere)
Tickets $40, $20 under 35, $10 students
773.702.ARTS (2787)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.


Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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